Privacy Policy
This policy describes how CSI Worldwide handles information on the marketing website csiworldwide.net. It does not replace the privacy practices that apply when you use our online storefront.
Who we are
Our website address is: https://csiworldwide.net.
Online storefront (orders and payments)
When you place an order, create an account, or submit payment information through our Boomerecommerce online storefront, that activity is governed by the storefront Privacy Policy and Terms of Use. Those documents cover information collected in connection with ordering, payments, and exhibitor services on the storefront.
Open the storefront: Order Online.
Inquiry and quote request forms
When you submit an Installation & Dismantle (I&D) inquiry, a General Service Contractor (GSC) / show services inquiry, or use the Get In Touch form on this website, we collect the information you provide. Depending on the form, that may include your name, company, phone number, email address, event name, event location, event date(s), and a description or event details.
We use this information solely to respond to your request, prepare quotes, and coordinate follow-up with the appropriate CSI Worldwide team. Required fields are marked on each form.
Form submissions are delivered by email through our email service provider (Resend) to CSI Worldwide staff mailboxes. I&D inquiries are sent to our operations team. GSC / show services inquiries are sent to our show services contacts, with a copy to designated internal recipients. Your email address is used as the reply-to address so our team can respond to you directly.
We do not sell this information. We retain inquiry emails in the ordinary course of business for as long as needed to handle your request and related follow-up, unless a longer retention period is required for legal or administrative purposes. You may contact us at operations@csiworldwide.net to ask about access to or deletion of personal data you submitted through these forms.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
This marketing Site may also use cookies or similar technologies that are necessary for the Site to function, or that help us understand traffic in aggregate (for example through our hosting provider). Third-party pages we link to—including the online storefront—may set their own cookies under their policies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Inquiry form data is shared only with CSI Worldwide personnel who need it to respond, and with our email delivery provider (Resend) solely to transmit the message. Resend’s processing is governed by their own privacy terms.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Inquiry form submissions are transmitted via Resend’s email infrastructure and delivered to CSI Worldwide email accounts hosted by our business email provider.
Related policies
Terms of Use for this marketing website · Storefront Terms of Use · Storefront Privacy Policy
