Your lead at AAO in Orlando was exceptional, and honestly, I don't think the installation would have gone as smoothly without him. We had a lot of great people helping throughout the process, but the two team members who guided us from start to finish were incredible together.
The client was onsite almost the entire time, and during our post-show review call, they said they actually "felt like they were in the way" because of how efficiently the team worked. Your lead somehow took my chicken-scratch diagrams and made everything come together exactly right. I also appreciated how communicative and accountable he was throughout the entire process.
The client mentioned that, in the 15-plus years they've had this booth, they were nervous because it was our exhibit house's first time handling it outside of the staging at the shop. Safe to say, the team delivered.
We even had a last-minute booking come up, and your lead returned to make sure everything was show-ready. When the clients walked up, they said, "I've never seen our booth look this clean and set up this perfectly." They gave our exhibit house an A+ because of the planning and support we received, and they want to continue doing business with us.
I just wanted to pass along how much I appreciated all the last-minute effort and attention to detail from the entire team. This was honestly such a fantastic experience with a world-class crew, both from my perspective and the client's. I would be thrilled to work with this team again moving forward.